FAQ's

My Promo Shop has a team of professional graphic designers and we can turn your sketch into beautiful artwork. Best of all, our graphic service charged at a flat rate and sometimes, even free for the regular clients.

All our products are stocked in Australia. Embroidered or printed in Melbourne. The standard lead time is 7 to 10 working days for garments with logos, and 3 - 4 working days for any printed products. But we do offer rush service. Feel free to call us to find more.

My Promo Shop offers excellent large poster printing, custom raffle ticket printing, and custom banner flags with fashionable flat rates and sometimes even free for regular customers.

Please note, My Promo Shop only accepts PDF artwork generated with following specifications: - All photos and images need to be 300dpi (300 dots per inch). - Avoid using JPEG compression. Use ZIP or no compression for best results. - All colours must be in CMYK (no PMS, RGB, LAB etc.) The only exception to this rule is if you are ordering a Spot UV, Spot Silver, Spot White, Spot Pink or Spot Orange job. In that case, you will need to make sure you create a spot colour according to the instructions linked below: - For Spot Colours - For Spot UV - Please ensure that you do not save your PDF with ICC profiles embedded. - All fonts MUST be converted to outlines (embedded). - Please include crop marks if your art board is larger than the finished size with bleed. - The bleed requirements depend on the product, so please consult our provided templates. Please contact us for the template. If we are printing based on your provided artwork, I would assumed that you or your designer has fully understand our printing requirement, we cannot be held responsible for production issues resulting from incorrectly supplied files. Our graphic team can also help creating PrintReady file for you, please contact us for our graphic services.

All of our garments have no minium order qty (MOQ), you can order as little as one piece with your logo on it. But generally, it is cost less when quantity goes up. Our prints has very low MOQ, for example, business cards start at 25 copies, and posters start at 1 copy.

Yes, You can. We need to see the actual garment to confirm which if it is possible and we can also sugguest the suitable deocoration methods for you. We can even print or embroider logos on socks, scarf, or umbrellas. We also distribute a large range of garments and you might be surprised to know how much you can save buying garment from us. Please don't hesitate to ask.

You can check our trading hours at Google map or on our websites. Since most of clients are small business owners, we would meet you after hours or over the weekend. Please call your nearest My Promo Shop to make an appointment.

The process of large poster printing involves several steps. First, the design is created using specialized software or graphic design tools. Once the design is finalized, it is printed onto large format paper using a specialized printer. The printer uses high-quality ink to produce vibrant and long-lasting colors. The paper is then trimmed to the desired size, and finishing touches such as lamination or mounting are added as needed. The final result is a large, high-quality poster suitable for a variety of uses, from advertising and promotions to art and decoration.

Custom raffle ticket printing refers to the process of designing and printing personalized raffle tickets for a specific event or purpose. This allows organizers to create unique tickets that reflect their brand or theme, and to include important information such as the prize, date, and location. Custom raffle ticket printing is often used for fundraisers, charity events, and raffles held by businesses or organizations.

Custom banner flags can help take your marketing efforts to new heights by increasing your brand visibility and attracting potential customers. Here are some ways to maximize the impact of custom banner flags: Choose eye-catching designs and colors that reflect your brand. Use high-quality materials that are durable and can withstand various weather conditions. Display Custom banner flags , such as busy intersections or near your business. Consider adding unique features such as LED lights or moving parts to grab attention. Use custom banner flags in conjunction with other marketing strategies, such as social media or email campaigns, to create a cohesive brand message. By incorporating custom banner flags into your marketing efforts, you can increase your reach and attract more customers to your business.